25 February 2011

Aussies abandoned by government

What exactly does the Department of Foreign Affairs do?

Two indicents this week highlight the ineffectiveness of Australia's overseas representatives.

Aussies stuck in Libiya got no assistance and were told to book their own flights out. Then, just across the Ditch, they were told the same thing.

Two massive events in which citizens in danger received zero help.

And don't start me on QANTAS charging people $900 for a ticket home from NZ, when Air New Zealand offered flights for $70.

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The PR Lab is a consultancy, specialising on research, reputation management, social media, media relations and the development of measurable strategies that produce results. It is run by Dr Greg Smith, a former journalist and PR professional. Greg worked on daily newspapers in Sydney, Brisbane and Perth. He held senior PR positions in the Australian Defence Force, Sydney Olympics and national not-for-profits. He has also lectured in PR at Edith Cowan University and the University of Notre Dame Australia.